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Privacy Policy

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Our Policies

Privacy Policy understands the value of privacy, and will therefore only use the information you give us to process your order and provide a quick and convenient service to you in the future. We will only use the information we collect about you lawfully (in accordance with the data protection act 1998). We are registered under the data protection act, our Registration Number is ZA001334. We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us or contacting us in writing at this address: Unit 63, Gilwilly Road, Gilwilly Industrial Estate, Penrith, Cumbria, CA11 9BL. You have the right to correction, blocking and deletion of your personal data.

In addition to personal data such as name, e-mail address, delivery address, billing address, telephone number, credit or debit card number and expiry date, we also analyse data about participants in order to provide a safe shopping environment for all users.

Examples of the data we may collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, password, computer and connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), products you viewed or searched for, your purchase history, personal preferences and any phone number recorded or used to call our customer services number.

Some of the information we hold about you will be in the form of a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. Full details of the types of cookies we use can be found here.

If you have given us your consent to email you, we may use your email address for our marketing purposes but we never sell or divulge any of your personal details to other companies or individuals. If after giving your consent, you decide you no longer wish to receive emails from, you can withdraw your consent at any time either through the ‘my account’ page or contacting our Customer Care team here

Once we dispatch your order you have deemed to have entered in to a contract with us. We store the contract’s content and will send you details of your order as well as our general terms via email. You can find our full terms here at all times. Details of your recent orders can be found in your customer login area.